A 24/7 AI Receptionist for Small Business: How It Works and What It Costs
A 24/7 AI receptionist answers every call, books appointments and texts you a summary. See how setup works and what Diaz Agents charges: $97/agent/mo.
Most small businesses don't lose callers because they're bad at what they do. They lose them because nobody can pick up. You're with a customer, on a job site, closing for the night, or it's Sunday morning. The phone rings, and the caller goes to voicemail or hangs up.
A 24/7 AI receptionist covers that gap. This guide explains what one does, how Diaz Agents sets it up, what it costs, and the questions to ask before you choose one.
What is a 24/7 AI receptionist?
A 24/7 AI receptionist is an AI voice agent that answers your business phone calls at any hour. It talks with callers in natural conversation, answers common questions, takes down their details, and books appointments or passes the call along when a person is needed.
At Diaz Agents, the AI Receptionist answers every call, 24 hours a day, 7 days a week. It isn't only an after-hours or overflow service. It can also handle several calls at once, so a busy moment doesn't mean a busy signal.
What a Diaz Agents AI receptionist does on each call
Here is what the AI receptionist handles today:
- Answers every call, 24/7. Nights, weekends and holidays included.
- Responds to common questions. It's set up with your business information, so callers get answers about your services, hours and next steps.
- Captures caller information. Name, number and the reason for the call are collected so you can follow up.
- Books appointments. Appointments are booked through Cal.com.
- Hands off to a person when needed. It can do a live transfer to you or your staff, or take a message and notify you.
- Sends you a summary right away. After each call, you get the message or summary by both text and email, immediately.
- Speaks English and Spanish.
- Screens spam and robocalls.
- Records and transcribes calls, and you can review them in a call dashboard.
- Tells callers it is an AI. Callers are told they're speaking with an AI.
It can also make outbound calls. That's a separate agent, Outbound Voice AI, covered on the pricing page.
How setup works: forward your calls
You don't need to replace your phone system or learn new software. The setup is simple:
- Book a free demo. Schedule a free 1-on-1, a short call with no payment and no obligation.
- We customize your AI employee. A dedicated human support agent sets up your AI receptionist with your business details, questions and booking rules, and stays with you for ongoing support.
- Forward your calls. Your business forwards its calls to your AI employee's phone number.
Typical setup time is 24 to 48 hours. No technical experience is needed.
Want to hear it first? Call the live AI demo line at (570) 563-7380.
What does a 24/7 AI receptionist cost at Diaz Agents?
Pricing is listed publicly on the Diaz Agents pricing page:
- Individual agents: $97 per agent per month. Pick only the agents you need. For call answering, that's the Inbound Voice AI agent.
- Complete AI Team Bundle: $497 per month. It includes the original 8 agents: Inbound Voice AI, Outbound Voice AI, SMS AI, Social Media AI, Email AI, Appointment AI, Lead Qualification AI and Customer Support AI.
- Custom AI Solutions: by quote, for custom workflows or high call volume.
The pricing page states no setup fees and no contracts. Billing is monthly, and you can cancel any time, effective at the end of the billing period.
Who a 24/7 AI receptionist is built for
Diaz Agents works with small and mid-sized businesses. The AI receptionist fits any business where a missed call can mean a missed customer. We have dedicated pages for:
- Real estate: answer buyer and seller calls and ask your own qualifying questions.
- Restaurants: handle reservation calls, including checking table availability.
- Medical offices: Diaz Agents is HIPAA-compliant, and a business associate agreement (BAA) is available. Callers with a medical emergency are told to call 911.
- Barbershops and salons
- Nonprofits
You can see more on the industries page, including gyms, mechanics, auto dealerships, construction and home services.
AI receptionist vs. voicemail vs. an answering service
| Voicemail | AI receptionist (Diaz Agents) | |
|---|---|---|
| Answers live, 24/7 | No | Yes |
| Answers common questions | No | Yes |
| Books appointments | No | Yes (Cal.com) |
| Live transfer to you | No | Yes, when needed |
| Summary by text and email | Not by default | Yes, right after the call |
| English and Spanish | N/A | Yes |
For a closer look at the answering-service side, read our page on the AI answering service. If you're comparing options, our guide to choosing an AI receptionist for small business lists the questions to ask any provider.
Questions to ask before you choose any 24/7 AI receptionist
- Does it answer every call, or only after hours?
- Can it transfer a live call to me, and how do I get messages?
- How are appointments booked, and with which calendar?
- Does it tell callers it's an AI?
- What languages does it speak?
- Is there a contract or setup fee?
- Who helps me set it up, and who do I call when something needs changing?
A note on results: no AI receptionist can promise a set amount of revenue or leads, and Diaz Agents doesn't either. What it changes is that your callers reach someone every time.
Frequently asked questions
Does the AI receptionist really answer calls 24/7?
Yes. The Diaz Agents AI receptionist answers every call, 24 hours a day, 7 days a week. It isn't only an after-hours or overflow service.
How do I connect my business phone?
You forward your business calls to your AI employee's phone number. Typical setup time is 24 to 48 hours.
How much does a 24/7 AI receptionist cost?
At Diaz Agents, individual agents are $97 per agent per month, and the Complete AI Team Bundle of 8 agents is $497 per month. There are no setup fees and no contracts. See the pricing page.
Can it book appointments?
Yes. Appointments are booked through Cal.com.
What happens when a caller needs a real person?
The AI receptionist can live-transfer the call to you or your team, or take a message and notify you.
How do I find out who called?
You get the call message or summary by both text and email, right after the call. Calls are recorded and transcribed, and you can review them in the call dashboard.
Does it speak Spanish?
Yes. It answers in English and Spanish.
Will callers know they're talking to an AI?
Yes. The AI tells callers it is an AI.
Can it handle more than one call at a time?
Yes. It can handle multiple calls at once.
Can I try it before I sign up?
Yes. Call the live AI demo line at (570) 563-7380, or book a free 1-on-1 demo. There's no payment and no obligation.
Ready to stop missing calls? See pricing or book your free demo. You can also call (570) 563-7380 to hear the AI receptionist yourself.
