AI receptionist for medical offices that answers every patient call.
An AI receptionist for a medical office is an AI voice agent that answers your front-desk calls, 24/7. It answers common questions like hours and location, takes a message with the caller's details, and books appointments, so your staff can focus on the patients in front of them. DiazAgents is HIPAA-compliant, and a BAA is available.
How an AI employee helps
A DiazAgents AI employee works around the clock, backed by real human setup and support. Learn how our AI receptionist and AI answering service work.
Answer every call
Every call answered, 24/7, including after hours and during busy periods.
- Common, non-clinical questions you approve
- Hours, location and services
- English and Spanish
Messages & appointments
Takes a message with the caller's name, number and reason for calling, and books appointments.
- Books through Cal.com
- Call summary by text and email
- Sent right after each call
Safe escalation
It does not give medical advice. Clinical, urgent or sensitive calls go to your staff.
- Defined escalation path
- Callers with an emergency are told to call 911
- HIPAA-compliant, BAA available
How it works
Create
Book a free 1-on-1 demo (5โ10 minutes, no payment, no obligation).
Customize
We set up your approved answers, what to capture in each message and when to hand a call to your staff. A dedicated human support agent works with you from setup onward.
Activate
Forward your existing number to your AI employee's number. Setup typically takes 24โ48 hours.
Built for medical offices and clinics, dental offices and other appointment-based practices. See all industries.
Don't just read about it โ experience it.
Call our AI agent right now and hear how it answers calls and captures details for a real business.
๐ Call (570) 563-7380Frequently asked questions
What is an AI receptionist for a medical office?
It is an AI voice agent that answers your office's calls 24/7, answers common non-clinical questions, takes messages and books appointments.
Is it HIPAA-compliant?
Yes. DiazAgents is HIPAA-compliant, and a business associate agreement (BAA) is available.
Can it book patient appointments?
Yes. It books appointments through Cal.com.
Does it give medical advice?
No. It answers only the approved, non-clinical questions you set up. Clinical, urgent or sensitive calls go to your staff through a defined escalation path.
What happens if a caller has an emergency?
The script tells callers with a medical emergency to call 911.
Does it work for dental offices?
Yes. Dental offices can use it the same way to answer calls, take messages and book appointments.
Does it speak Spanish?
Yes. It answers calls in English and Spanish.
How fast can we get started?
After a free 5โ10 minute demo, you forward your existing number to your AI employee's number. Setup typically takes 24โ48 hours.
How do we get messages?
By text and email, right after each call.
How much does it cost?
Pricing is custom-quoted, with no public prices. Every plan includes personalized setup and real human support.
Ready to stop missing patient calls?
Book a free 1-on-1 and we'll map out an AI receptionist for your office โ personalized setup and real human support included.
Book Your Free AI Demo โ
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